AutoSync Help
Everything you need to install AutoSync, understand what it syncs, and automate your marketing off real booking activity.
Getting started
What AutoSync does and how to get connected.
Your synced data
Every field, status, and record AutoSync keeps in sync.
⇌Custom fields (⇌)
The complete reference for every ⇌ field AutoSync writes onto a contact.
Overall Status & Platform Status
How AutoSync decides a client’s standing, and the exact platform-to-status mapping.
Contact sync
How contacts move both directions, client type, permissions, and duplicates.
Calendar mapping & sync
Map calendars, choose a sync mode, and fix the “slot no longer available” error.
Visit tracking
Combined vs. split appointment/class tracking, and what each mode writes.
Memberships & entitlements
Active status, expiration, remaining visits, and how status is decided.
Service Lines
Per-line fields for multi-service studios — each offering gets its own folder of status, membership, and visit fields.
Customer Lifecycle pipeline
The 7-stage pipeline AutoSync manages, and why cards move on their own.
⇌AutoSync tags (⇌)
The lifecycle tags AutoSync applies, and the rule that keeps your own tags safe.
Automations in HighLevel
Drive your workflows off real booking activity.
Running AutoSync
See what’s happening and fix it when it isn’t.
Activity Log & replay
Read the event log, drill into a contact, and replay a failed sync.
Complete History Backfill
Pull every contact’s full Mindbody history so lifetime-value and churn metrics are real.
Alerts
The alerts AutoSync raises, severities, and email delivery.
Errors & troubleshooting
What each error means and the fastest path to resolving it.
FAQ
Quick answers to the questions we hear most.
Developers & API
Build on AutoSync — one REST + MCP API across Mindbody, Booker, and HighLevel.
API & MCP overview
What the AutoSync API is, the base URLs, and where the interactive docs live.
Authentication & API keys
Mint bearer keys, scope them, and keep them safe.
Rate limits, idempotency & errors
The conventions every endpoint shares — limits, safe retries, and the error envelope.
Endpoints reference
Discovery, availability, and bookings — methods, scopes, and examples.
Connect an AI agent (MCP)
Point Claude, ChatGPT, or Cursor at AutoSync and let it book for you.